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Shipping Info

Domestic U.S.

We currently offer two shipping options to the domestic United States:

  • Standard Ground 3-7 Business Days

  • Express 2-3 Business Days

Canada And International

International items ship in five business days excluding foreign customs processing.

Taxes will be included in your order however, no additional duties will be applied to your order upon checkout. Please refer to your country's local customs authority website for the latest updates on Value Added Tax (VAT) rates, customs tariffs and other fees. Wool & Thimble holds no responsibility for fees that are subjected by international authorities.

Customer Service

Please contact our customer service team with any questions.

Monday - Friday, 10AM - 6PM Pacific Standard Time (PST)

1 (424) 835.1804

Return Policy

Online Purchases

Wool & Thimble is committed to ensuring your complete satisfaction with each of your purchases. We gladly accept returns and exchanges on full-priced, non-international orders within 14 days of the date purchased.

Return items must be in new condition with original tags attached. If the product causes an allergic reaction, you can return or exchange the product within 30 days of the original purchase date. We will refund the purchase amount to the original form of payment. Wool & Thimble online store cannot accept returns or exchanges from purchases made at our  retail stores. International orders and sale items are final sale and cannot be returned or exchanged.

For any returns or exchanges, you will need to send us the following items:

  • The original order invoice

  • The item/s being returned or exchanged

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